Catatan 11 Juni 2021

I meet [Raya] who is [33 years old and lives in Pandeglang, Banten Indonesia].

Raya works [as a manager in a company and as a wife and mother of 2 children].

Raya often [has acne and there are many acne scars on her face since high school. Because of it, scars, she has tried various skincare with a budget that fits her wallet at that time. The skincare she bought was of course on the recommendation of her parents, neighbors and friends. Until finally she gave up because the acne scars did not go away, as well as work and home conditions that kept her busy. Even to go to a beauty clinic, she does not allocate her budget and there is no time to go. Now, she only uses facial wash and immediately uses bb cream when she goes to the office]

[Acne scars often make her feel insecure, especially when she is presenting or meeting with the clients]

According to her, [a beautiful face is a healthy face, there are no acne scars so that it will make herself confident].

Based on the skincare she's tried before, [she does not know what's in it. She also does not know what skincare ingredients are suitable for her facial skin problems, and because she does not have enough time, she does not know who to ask].